Our Policies

1. Introduction

Alpin Kimya takes the protection of personal data and the privacy of our customers, guests, and visitors very seriously. In this regard, personal data is processed by Alpin Kimya as a ""Data Controller"" under the Law on the Protection of Personal Data No. 6698 (""KVKK""), within the scope of the purposes and limitations stated below, and we take care to take the necessary administrative and technical measures. For this reason, we aim to provide the necessary information on our personal data processing processes and the rights of the data subject under KVKK through this ""Personal Data Processing Notice"". The following information is necessary on how personal data can be processed by Alpin Kimya for what purposes and with whom it can be shared.

2. Legal Basis for the Collection of Personal Data

This notice is made in accordance with Article 10 of the Law on the Protection of Personal Data No. 6698 (“KVKK”). Alpin Kimya and its subsidiaries undertake to keep customer/guest/visitor/supplier information confidential and to prevent this information from being shared with third parties. Alpin Kimya and its employees undertake to protect the confidentiality of the information they obtain while performing their duties and to use such information only within the scope of the legislation.

3. Personal Data Processed

Alpin Kimya processes personal data with the consent of the data subject and in cases permitted by applicable legislation. The following information is requested about the data subjects who are suppliers/customers/guests/visitors of Alpin Kimya:

• Identity Information (Name, Surname, ID number, Account and Membership Information, etc.)
• Contact Information (Address, Phone number, E-mail address, IP address, etc.)
• Physical Location Security Information
• Financial Information in certain cases
• Professional Experience Information

(All of the data mentioned above are referred to as ""Personal Data"" in the text.)

4. Time and Method of Collecting Personal Data

Alpin Kimya undertakes to keep customer/guest/visitor/supplier information confidential under the Law on the Protection of Personal Data No. 6698 and to prevent this information from being shared with third parties. In addition, your personal data may be processed when you use our services by calling our call centers or our website, or when you visit our company or website.

In accordance with KVKK, Alpin Kimya processes the personal data of our suppliers/customers/guests/visitors as the Data Controller.

Personal data can be collected in the following cases:

• For information about products and services; identity and contact information
• For security purposes for visitors coming to the company for job application or company visit; identity and contact information
• To ensure the safety of people visiting the establishment within the legal framework; physical location security information
• To contact us for a question or request
• Using our services
• ""Liking"", ""Following"" one of our Social Media Pages or connecting with our pages in another way or posting something on our pages

5. Processing of Special Personal Data

In Article 6 of the Law on the Protection of Personal Data No. 6698, a number of personal data are defined as ""special"" as they may lead to the victimization or discrimination of individuals if processed illegally. These data include: race, ethnicity, political opinion, philosophical belief, religion, sect or other beliefs, dress code, association, foundation or trade union membership, health, sexual life, criminal conviction and security measures related data, and biometric and genetic data. Alpin Kimya acts in accordance with the provisions of Article 6 of the Law on the Protection of Personal Data in the processing of special personal data and acts with sensitivity in the protection of these data.

6. Purposes of Processing Personal Data

Alpin Kimya may process your personal data, such as your name, surname, email address, phone number, and Turkish ID number, in order to:

• Provide our products and services to you;
• Improve our products and services;
• Conduct data analysis, auditing, and internal and external quality assurance;
• Develop new products;
• Improve, enhance, or change our services;
• Monitor the use and quality of our products;
• Help ensure compliance with our Terms of Use;
• Help protect our services;
• Conduct our commercial activities and expand our business;
• Allow third parties to perform technical, logistics, and other functions on behalf of Alpin Kimya;
• Perform distance sales contracts and other contracts.

Alpin Kimya will only process your personal data to the extent and in the manner permitted by applicable law.

7. Sharing and Transfer of Personal Data

Alpin Kimya may share your personal data with third parties, such as:

• Our suppliers;
• Our customers;
• Our guests;
• Government agencies;
• Third-party service providers;
• Our affiliated companies;
• Other organizations that need access to your personal data in order to provide services to us or you.

Alpin Kimya will take appropriate technical and legal measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction.

8. Retention Period for Personal Data

Alpin Kimya will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

9. Protection of Personal Data

Alpin Kimya takes appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction.

10. Use of Cookies

Alpin Kimya uses cookies and similar technologies to improve the performance and usability of its websites.

What are cookies?

Cookies are small text files that are placed on your device. Cookies help websites track your browsing activity and deliver personalized content.

What do we use cookies for?

Alpin Kimya uses cookies to:

• Remember your preferences;
• Track your browsing activity;
• Deliver personalized content;
• Measure website traffic;
• Target advertising;
• Improve the performance of our websites.

What types of cookies do we use?

Alpin Kimya uses the following types of cookies:

• Session cookies: These cookies are stored in your browser's temporary memory and are deleted when you close your browser.
• Persistent cookies: These cookies are stored on your device's hard drive and remain there until you delete them.
• Third-party cookies: These cookies are placed on your device by third-party websites or services.

How to manage cookies

You can manage cookies through your browser settings. Most browsers allow you to block, delete, or disable cookies.

How to contact us

If you have any questions about our privacy practices, please contact us at [email protected]

11. Cookies and Their Purposes

Alpin Kimya may process your personal data, such as your name, surname, email address, phone number, and Turkish ID number, for the following purposes:

• To provide you with our products and services
• To improve our products and services
• To conduct data analysis, auditing, and internal and external quality assurance
• To develop new products
• To improve, enhance, or change our services
• To monitor the use and quality of our products
• To help ensure compliance with our Terms of Use
• To help protect our services
• To conduct our commercial activities and expand our business
• To allow third parties to perform technical, logistics, and other functions on behalf of Alpin Kimya
• To perform distance sales contracts and other contracts

Alpin Kimya will only process your personal data to the extent and in the manner permitted by applicable law.

12. Data Subjects' Rights and Ways to File a Complaint with the Data Controller

As data subjects, you have the following rights with respect to your personal data:

• The right to know whether your personal data is processed
• The right to request information about your personal data, if it is processed
• The right to know the purpose of the processing of your personal data and whether it is being used for the intended purpose
• The right to know the third parties to whom your personal data has been transferred, if any
• The right to request the correction of any incomplete or inaccurate personal data about you
• The right to request the deletion or anonymization of your personal data, if it is no longer necessary for the purposes for which it was collected
• The right to object to the processing of your personal data for the purposes of automated decision-making
• The right to seek compensation for damages caused by the unlawful processing of your personal data

If you have any questions about your personal data, you can contact Alpin Kimya's data protection officer at [email protected]

13. Erasure, Destruction, or Anonymization of Personal Data

Your personal data processed for the purposes stated in this notice will be anonymized and continued to be used after the purpose for which it was collected has ceased to exist and the periods specified in Article 7/f.1 of the Personal Data Protection Law, Article 17 of the Law, and Article 138 of the Turkish Penal Code have passed.

Alpin Kimya will anonymize the personal data it processes within the period of 6 months foreseen for periodic destruction, using one or more of the anonymization methods specified in the Guide on the Erasure, Destruction, or Anonymization of Personal Data published by the Personal Data Protection Authority, in a manner that is most appropriate for its business processes and activities.

14. Alpin Kimya Commercial Information

Name: Alpin Kimya Sanayi ve Ticaret A.Ş.

MERSİS Number:

Address: Yeni Yalova Yolu 13. km Ovaakça Osmangazi /BURSA

Phone: 0224 267 04 90

Fax: 0224 267 04 93

Email: info@alpinkimya.com.tr

Alpin Kimya may make changes or updates to this notice in accordance with legal regulations and company policy. All relevant persons will be informed about the new notice that reflects all these changes and updates through the company's website."

 As Alpin Kimya A.Ş., our main goal is to meet customer demands and expectations in the best possible way. To achieve these goals;

• Continuously increasing customer satisfaction and potential,
• Continuously improving our products and processes,
• Ensuring the participation of our employees in all processes by increasing their motivation and contributing to their individual development,
• Continuously improving the working environment to make it safer,
• Being sensitive to the environment,
• Complying with relevant legal requirements and regulations,
• Increasing the quality levels and performance of our suppliers,
• Increasing our market share by raising our technology level,
• Ensuring customer requirements are met throughout the life cycle of projects in rail systems (ISO/TS 22163),

are possible.

Each member of Alpin Kimya A.Ş. pledges to adopt ""quality"" as a way of life with the principle of ""quality is not controlled, it is produced.

• To ensure the safety of products and employees in product realization processes,
• To comply with legal regulations in product realization processes,
• To secure customer requirements and expectations by ensuring product and process safety,
• To identify and evaluate risks and opportunities in all processes.